Copyright © 2010-
We provide a choice of two types of operators: an Administrative Support Operator
and a Support Operator. Administrative Support Operators (Admins) are authorized
to add and push URLs, pre-
This enables you to group operators into departments and route visitors to the most suitable operators.
Sometimes certain Agents/Operators may not be equipped to answer a question. Live
Chat Live Help can easily transfer the customer to another Operator. Our Software
provides the facility to transfer on-
If no operators are available, visitors can send you a message using a simple email interface.
Visitors have the option of having the conversation log sent to them via email.
Receive audible and visual notifications when a visitor requests support, another operator needs assistance, a new visitor enters your site, and other events.
Operator console will automatically switch to "Away" state when your computer remains inactive for some time. Chat button on your website will change to "Offline" even if you forget to log out from the Operator Console.
|Chatting with your visitors|
|Realtime Visitor Monitoring|
|Customization and Branding|
|Setting Control and Preferences|
|Traffic Stats and Reporting|
|Supervising And Other Features|