LIVE CHAT SOFTWARE FOR CUSTOMER SUPPORT SERVICE
Live Chat Live Help

Chatting with your visitors

100% Web-Based Version


Live Chat Live Help has a 100% web-based version which supports a broad range of web browsers on different operating systems, including IE, Firefox, Safari, Opera, Google Chrome on Microsoft Windows, Mac OS, Linux and so on.

Basic setup includes simple online registration and placing of the chat button code or link on your website pages.


After completion of payment, you will receive detailed information on the Product Activation in a separate e-mail, which will contain a attached Subscription Info. We automatically send you a few lines of HTML by email. Copy the HTML from the email, add it to your web site, and you’re done! You have control over how and where Live Chat Live Help appears on your site because the HTML is placed on your web page.

You can use one account on any number of web pages or different websites without any additional costs.

Easy Integration with Your Web Site

Your site visitors can now simply click on the Live Support icon on your website or in the e-mail messages your live customer service team sends them. This will instantly activate live chat with your customer support.

Live Chat Live Help is an extremely easy-to-use live chat application and requires no login or sign-up from your site visitors. Your site visitors do not have to use any browser plug-ins, chat clients or download any software to use live chat on your website.

No Visitor Log-in or Sign-up Required

Your operator can switch from one chat window to another with a simple mouse click and multi-task in real time. These are not group interactions where your operator interacts with all your customers in a single chat window.

One to One Text Chat with web site visitors

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When you initiate a live chat session with a site visitor, a pop-up window appears which shows you details of previous chat sessions with the visitor. This chat history feature allows you to refer to previous chat sessions with the customer currently interacting with you.

Chat History Pop-up on Initiating Chat

As an added feature, you can further customize this canned message by adding your visitor's name. You can then click on the message of your choice which will automatically copy itself into the chat window. Simply click to send this message. There is no need to type the same message over and over again.

Pre-written or Standardized Responses

Avoid blocking and deferring important documents sent via email by using File Transfer feature. Your visitors won’t need to switch to other applications to receive your price list, presentation, etc. Files can be transferred from both visitor's and operator’s sides. But you can disable this possibility for visitors if needed.

File Transfer during chat

Unable to answer specific customer’s question? Bring other operators into your chat or hand over conversations to other operators for additional help.

Operator-to-Operator Chats

Initiate chats with other operators in separate chat rooms to request assistance or exchange important information.

Transferable Calls