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Live Chat Live Help has a 100% web-
Basic setup includes simple online registration and placing of the chat button code or link on your website pages.
After completion of payment, you will receive detailed information on the Product
Activation in a separate e-
Your site visitors can now simply click on the Live Support icon on your website
or in the e-
Live Chat Live Help is an extremely easy-
Your operator can switch from one chat window to another with a simple mouse click
When you initiate a live chat session with a site visitor, a pop-
As an added feature, you can further customize this canned message by adding your visitor's name. You can then click on the message of your choice which will automatically copy itself into the chat window. Simply click to send this message. There is no need to type the same message over and over again.
Avoid blocking and deferring important documents sent via email by using File Transfer feature. Your visitors won’t need to switch to other applications to receive your price list, presentation, etc. Files can be transferred from both visitor's and operator’s sides. But you can disable this possibility for visitors if needed.
Unable to answer specific customer’s question? Bring other operators into your chat or hand over conversations to other operators for additional help.
Initiate chats with other operators in separate chat rooms to request assistance or exchange important information.
|Chatting with your visitors|
|Realtime Visitor Monitoring|
|Customization and Branding|
|Setting Control and Preferences|
|Traffic Stats and Reporting|
|Supervising And Other Features|